Managing and Supervising Effectively
Series: Essential Management Skills
Course: Management Skills for New Managers
Jump-start your management career with the strategies you'll learn in this comprehensive practical program. Understand how business trends affect the way you manage-- and identify the skills you need to keep up with these changes. This unique course combines a wide range of managerial topics with Ken Blanchard’s Situational Leadership® model assessment instrument. Together, they will provide you with a foundation for both short-term success and long-term growth.
How Participants Will Benefit:
- Enhance your management ability and gain a deeper understanding of management’s roles and responsibilities
- Use improved communication to effectively set expectations for your direct reports
- Adapt your leadership style to meet the needs of individual team members
- Communicate organizational goals effectively
- Gain familiarity with diversity issues and know what actions to take
- Learn a six-step method for successful delegation
- Improve your staff members’ performance through a proven-effective coaching model
- Capitalize on your direct reports’ natural motivators for success
What We Will Cover:
- The roles and responsibilities of managers and direct reports: why you need to set expectations with your direct reports and how to do it
- Diagnosing the needs of your people at a point in time and using the leadership style that's most productive
- Identifying the tools for effective communication-within and outside your organization
- Clarifying the manager's responsibilities in a diverse workplace
- The benefits of, the roadblocks to, and the steps to take for successful delegation
- The importance of coaching as a management skill: to improve, maintain and exceed current performance
- Identifying the factors that motivate you and your employees
- Developing people
- Helping your employees become self-reliant achievers
- How to adapt your style to the skills and commitment of the people you want to influence
- With some people, managers have to provide a great deal of direction
- With others, encouragement and appreciation trigger the best results
- Still others deliver their best when allowed to take the ball and run with it
- As a manager, becoming more flexible and responsive to your employees' needs
New Manager Essentials
Learning Objectives
- Expand Your Management Tool Kit and Gain a Deeper Understanding of Management’s Roles and Responsibilities
- Use Improved Communication to Effectively Set Expectations for Your Direct Reports
- Adapt Your Leadership Style to Meet the Needs of Individual Team Members
- Communicate Organizational Goals Effectively
- Gain Familiarity with Diversity Issues and Know What Action to Take
- Learn a Six-Step Method for Successful Delegation
- Improve Your Staff Members' Performance through a Proven-Effective Coaching Model
- Capitalize on Your Direct Reports' Natural Motivators for Success
Defining Your Role
- Review the Business Trends Which Impact Management Efforts
- Understand the Roles and Responsibilities of Managers
Effective Communication
- Determine the Best Application of the Different Modes of Communication
- Identify the Tools and Skills Necessary for Effective Communications
- Learn the Best Ways to Communicate Your Organizational Goals
- Manage Upward Communication
- Run Effective Meetings
Motivation
- Apply the Classic Models of Herzberg and Maslow
- Identify the Causes of Dissatisfaction in Your Workplace
- Uncover Your Employees' Motivations
- Capitalize on Your Employees' Natural Motivators for Success
Performance Management—Coaching for Performance
- Explore the Importance of Coaching as a Key Performance Management Skill
- Uncover Your Strengths as a Coach
- Describe Techniques to Improve Performance Effectively
- Demonstrate How to Coach a Staff Member
Performance Management—Delegation for Growth and Development
- Explore the Importance of Delegation as a Key Performance Management Skill
- Identify the Benefits of Delegating
- Assess Your Own Comfort with Delegating
- Learn the Steps to Take for Delegation Success
- Practice Making Delegation Assignments
What Are My Next Steps? -- Participant’s Action Plan
- Based on what we’ve discussed, what will I do more of, less of and/or differently?
- What are my strengths?
- What are my areas for improvement
- Planning for success – Collaborating with my direct reports
- Planning for success – Collaborating with my manager
Sep. 30 - Oct. 1, 2008, Arlington, IL |
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Registration Fee: $550 |
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